End-User License and Service Terms

1. Agreement and authority

These terms govern access to Sponsor Command. Accept them only if you have authority to bind yourself or the organization for which you use the service. If you do not agree, do not activate the service under these terms. Material new terms will be presented through an appropriate notice or acceptance process.

2. License and plans

While you have authorized access, Sponsor Command LLC grants you a limited, nonexclusive, nontransferable right to use the hosted service for your organization’s sponsorship and event operations. You may invite users within your purchased plan’s limits. Ownership of the software, branding and other Sponsor Command intellectual property remains with Sponsor Command LLC and its licensors.

Features, event allowances, usage limits and integrations depend on the purchased plan and any explicitly identified pilot or availability restrictions. A planned or announced feature is not included until it is made available under the applicable offer. A Sponsor Command subscription does not include a QuickBooks subscription or other third-party license unless expressly stated at purchase.

3. Accounts and responsible use

Keep sign-in credentials private, maintain accurate account information and promptly report suspected unauthorized access. Workspace owners manage their invited users and authorized actions.

Do not use the service unlawfully, infringe another person’s rights, send unauthorized or deceptive messages, distribute malicious code, evade access controls, interfere with the service or access another customer’s records without permission. Do not upload information or files that you lack the right to use.

4. Customer content and communications

You retain your rights in the content you provide. You authorize Sponsor Command and its service providers to host, process, transmit, back up and display that content as reasonably necessary to provide, secure and support the features you request, subject to the Privacy Policy and applicable agreements.

You are responsible for accurate sponsor records, permissions for personal information and logos, the recipients and content of your messages, and the agreements and obligations you create with sponsors, vendors or other parties. Review generated drafts, calculations, research, exports and reports before using or distributing them. Sponsor Command does not guarantee sponsor participation, revenue, email delivery, human readership or completion of work by an assignee.

5. QuickBooks and other integrations

Connect only accounts you are authorized to manage. Third-party providers control their services, permissions, availability and terms. They may require separate fees or consent.

The initial QuickBooks integration supports owner-authorized customer matching and review of selected invoice and payment information. Data is a timestamped snapshot and can become outdated. An invoice balance reduction can reflect a credit or adjustment as well as a payment. Verify the original accounting records before financial decisions or reporting. Sponsor Command is not a substitute for accounting, tax or legal advice.

Disconnecting stops future authorized access as described in the Privacy Policy; it does not itself cancel either provider’s subscription or erase existing records. Feature expansion that adds accounting writes or other materially different access requires a separate implementation and appropriate user notice or authorization.

6. Fees, renewal and cancellation

The price, billing interval, included features, renewal conditions, taxes and add-on charges are those disclosed and agreed when you purchase or change your subscription. Recurring plans renew according to that agreed interval until canceled. Use the billing controls provided for your account or contact support for assistance.

Cancellation, access through a paid period and any refund are governed by the applicable purchase terms and mandatory law. These terms do not introduce an undisclosed refund restriction. Removing an event or disconnecting QuickBooks does not automatically cancel your Sponsor Command subscription or a separately billed add-on; review your billing selections.

7. Service operation and account closure

We may maintain, update or temporarily interrupt the service. We may restrict access as reasonably necessary to address security threats, unlawful use, nonpayment or material violations of these terms. Where practical and appropriate, we will provide notice and a way to resolve the issue.

Keep copies of records you need for independent business or legal purposes. Supported exports may cover different categories of data; download file attachments separately when necessary. Contact support for account closure or data requests. Retention and deletion are described in the Privacy Policy and remain subject to applicable law.

8. Questions and changes

Contact j.dial@pioneerrodeo.com or Sponsor Command LLC, 6340 Tenderfoot Dr, Colorado Springs, CO 80923. We will provide appropriate notice of material changes and obtain additional agreement where required. Nothing in these terms limits a right or remedy that cannot lawfully be limited.